Terms of Service
Last updated: 8 November 2026
These terms apply when you buy a service from Sizzle Digital Pty Ltd (ABN 64 672 198 015) ("Sizzle Digital", "we", "us").
1. Our services
Reputation Builder ($197 a month) covers review requests, follow-ups, responses to Google reviews and reputation monitoring. Local Leader ($597 a month) includes everything in Reputation Builder, plus weekly Google Business Profile management, a website built for your business, and a monthly report. Market Leader ($1,497 a month) includes everything in Local Leader, plus on-site SEO, business directory citations and link building. All prices include GST.
2. Billing
You pay monthly in advance by card through Stripe. Your subscription renews each month until you cancel.
3. No lock-in contract
You can cancel at any time by phone or email. There's no notice period. Your service continues until the end of your current paid billing period, and you won't be charged again.
4. 30-day money-back guarantee
If you are not happy within 30 days of your first payment, tell us and we will refund your first month in full.
5. Summer deal pricing
If you sign up to Local Leader at $497 a month before 19 December 2026, you keep that price for as long as your subscription stays active. There is no minimum term. If you cancel and come back later, the standard price applies.
6. One business per trade, per area
While you are an active Local Leader or Market Leader client, we will not take on another Local Leader or Market Leader client offering the same trade within 5 km of you. The 5 km is measured from your Google Business Profile map pin, or from the address on your ABN if your profile doesn't show an address. The first client to sign up keeps the area. This does not stop us working with other businesses on Reputation Builder.
7. Your website (Local Leader and Market Leader)
The website we build for you is included while you are a client. After 3 paid months, you can ask for your website files at no cost, including if you leave. Hosting it elsewhere is then up to you. If you cancel before 3 paid months, or receive a refund under our 30-day money-back guarantee, the website stays with Sizzle Digital.
8. Your Google Business Profile
Your Google Business Profile always belongs to you. If you leave, we remove ourselves as a manager.
9. What we need from you
Accurate information about your business, photos you have the right to use, access to your Google Business Profile, and permission to contact the customers on any list you give us.
10. Reviews
We follow Google's review policies. We ask all customers for reviews, never only happy ones, and we never offer rewards for reviews. We cannot remove genuine reviews.
11. Results
We guarantee that the agreed work gets done. We cannot guarantee specific rankings, numbers of calls or reviews, because Google decides rankings and customers decides whether to leave a review.
12. Using our website
Please don't use our website for anything unlawful, try to access parts of it you're not meant to, copy or scrape its content, or upload anything harmful. The content, branding and designs on this website belong to Sizzle Digital. Links to other websites are provided for convenience, and we are not responsible for their content.
13. Our liability
To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits or lost business. Our total liability for any claim is limited to the fees you paid us in the three months before the claim.
14. Failed payments
If a payment fails and isn't fixed within 7 days, we may pause your service until it is.
15. If we end the service
We may end your service by giving you 30 days' notice, or straight away if these terms are seriously breached. This doesn't affect your right to cancel at any time under section 3.
16. Disputes
If something goes wrong, please tell us first. We'll work with you in good faith to sort it out.
17. Australian Consumer Law
Nothing in these terms excludes or limits your rights under the Australian Consumer Law. These terms are governed by the laws of Victoria.
18. Changes to these terms
We may update these terms from time to time. If a change affects your price or your service, we will tell you by email at least 30 days before it applies to you.
19. Contact
Sizzle Digital Pty Ltd, Melbourne, Victoria. Phone 0485 952 740. Email gerry@sizzledigital.com.au.